Terms and privacy

The rules for ordering from Rizal Packaging Services and how we handle your information.

Terms and conditions

Who we are: This shop is operated by Rizal Packaging Services (“RPS”, “we”). These terms apply when you browse the catalog, place an order, or message us through this site.
Orders and layout approval: An order is a request to produce the items in your cart. For printed items we prepare a layout and send it to you for approval. Nothing is printed until you approve the layout, and you are responsible for checking text, colors, and dimensions before approving.
Payment: Production starts after we verify payment using the payment instructions shown at checkout. Prices are quoted in Philippine pesos and may change until an order is placed.
Delivery and pickup: You choose delivery or pickup at checkout. Delivery dates you request are targets, not guarantees; we confirm a promised date once the order enters production. Please inspect goods on receipt and report damage or shortages through your order's messages within three days.
Changes and cancellations: You can cancel an order at no cost until the layout is approved and payment is verified. After production begins, custom-printed items cannot be canceled or returned because they are made for you. Stock items may be returned unused within seven days of receipt.
Liability: If an item is defective or does not match the approved layout, we will reprint or refund it. Our liability for any order is limited to the amount you paid for that order.

Privacy policy

What we collect: Your name, email address, phone number, delivery addresses, order history, and the messages and files you send us about an order. If you create an account we also store your login credentials.
Why we use it: To prepare layouts, produce and deliver your orders, verify payments, answer your messages, and keep a record of what was ordered and approved.
Who sees it: Our production and sales staff, and the service providers that host this site, send our emails, and process payments. We do not sell your information.
How long we keep it: Order records and approved layouts are kept for as long as needed for accounting and reprints. You can ask us to close your account and delete details that are not tied to a completed order.
Your choices: You can view and update your details on your Profile page. To access, correct, or delete your data, or to raise a privacy concern, message us from the Messages page.

Terms and conditions

Who we are

This shop is operated by Rizal Packaging Services (“RPS”, “we”). These terms apply when you browse the catalog, place an order, or message us through this site.

Orders and layout approval

An order is a request to produce the items in your cart. For printed items we prepare a layout and send it to you for approval. Nothing is printed until you approve the layout, and you are responsible for checking text, colors, and dimensions before approving.

Payment

Production starts after we verify payment using the payment instructions shown at checkout. Prices are quoted in Philippine pesos and may change until an order is placed.

Delivery and pickup

You choose delivery or pickup at checkout. Delivery dates you request are targets, not guarantees; we confirm a promised date once the order enters production. Please inspect goods on receipt and report damage or shortages through your order's messages within three days.

Changes and cancellations

You can cancel an order at no cost until the layout is approved and payment is verified. After production begins, custom-printed items cannot be canceled or returned because they are made for you. Stock items may be returned unused within seven days of receipt.

Liability

If an item is defective or does not match the approved layout, we will reprint or refund it. Our liability for any order is limited to the amount you paid for that order.

What we collect

Your name, email address, phone number, delivery addresses, order history, and the messages and files you send us about an order. If you create an account we also store your login credentials.

Why we use it

To prepare layouts, produce and deliver your orders, verify payments, answer your messages, and keep a record of what was ordered and approved.

Who sees it

Our production and sales staff, and the service providers that host this site, send our emails, and process payments. We do not sell your information.

How long we keep it

Order records and approved layouts are kept for as long as needed for accounting and reprints. You can ask us to close your account and delete details that are not tied to a completed order.

Your choices

You can view and update your details on your Profile page. To access, correct, or delete your data, or to raise a privacy concern, message us from the Messages page.